To ensure you are fully equipped for your studies and satisfied with your reading materials, kitabghar.study maintains a clear and reliable return and exchange framework:
- Inspection Period: We advise customers to inspect their books and stationery items upon arrival to ensure everything matches your academic requirements.
- Eligibility for Returns: Items are eligible for return or exchange within 7 days of delivery if they arrive defective, damaged, or substantially different from what was ordered.
- Condition of Items: Returned products must be unused, unwritten in, and in their original packaging or condition with all accompanying tags or seals intact.
- Processing Time: Once our team receives and inspects the returned items, approved refunds are processed back to your original payment method within standard banking timeframes.